Lucy
Sleeping rough and using alcohol to cope with life, Lucy’s world looked grey before a doctor’s referral to BYS began a journey of self-discovery and transformation.
Every year Brisbane Youth Services works with thousands of young people and their children, assisting them to overcome challenges and achieve life goals. Here are some of their inspiring stories..
Sleeping rough and using alcohol to cope with life, Lucy’s world looked grey before a doctor’s referral to BYS began a journey of self-discovery and transformation.
Xander was erratic and struggled with self-worth before engaging with a range of supporters across Brisbane Youth Service.
With determination in the face of adversity and support and advocacy from Phoenix House, Kate achieved remarkable personal and academic results despite experiencing homelessness in the final years of high school.
In the care of Child Safety from 9 months old, Jacob took some time to develop trust when he first arrived at Brisbane Youth Service aged 18. 10 months on, he has become a role model to fellow residents and wants “to give back to other young people what I have received at Phoenix House – HOPE!”
AJ bounced from place to place sleeping rough, trying to find a home.
At the age of 15 Tyler left his family home due to domestic violence and embarked on a difficult journey that eventually led him to Phoenix House.
Tahi’s journey has taken her from sleeping rough to resilient, independent mother. She now has a vision to work as a social worker to pass on the help she received to the next generation of young people.
Simone was in rehab and homeless, she felt she had no support until she was referred to an intake worker at BYS.
There remains a very high demand for emergency accommodation for young people and young families in Brisbane. We are working hard to create more options, but many nights, all beds are at capacity.
Your phone call might not get answered straight away, however, if you leave a message, we will get back to you as soon as possible.
If you need support, we offer a walk-in service in the afternoons.
📅 Monday, Tuesday, Thursday, Friday
⏰ 1 – 4 pm
Appointments only during other opening hours
Unfortunately, arriving at our service does not mean a guaranteed place to stay. We understand this is frustrating, and we will do our best to support you. When you arrive, we’ll discuss your options, which may include housing if available. We may also provide food, transport, crisis support, referrals, and other help that fits your needs.