Our Impact

At Brisbane Youth Service we are proud of the outcomes we achieve with young people who come to us with a wide range of complex life experiences and challenges.

Young people often experience multiple, complex barriers to safe housing, good health and well-being. Through provision of appropriate supports,  Brisbane Youth Service helps young people to transition out of crisis – creating pathways to #NewFutures.



The most common issue of concern when young people first come to BYS is unstable and unsuitable/unsafe housing situations, including more than half of young people stating they are homeless.


82% of young people are living in unsafe, temporary, overcrowded or unaffordable housing when they come to BYS.



After support from BYS


Young people living in unsafe housing dropped by 86%.


79% of young people who were homeless when they came to BYS moved into more secure forms of housing.



Young people who are experiencing homelessness are very often also impacted by different and ongoing forms of violence and abuse from people in their lives.


In 2020-21, of the young people supported by BYS:

  • 72% had previously experienced family violence

  • 1 in 5 were currently experiencing family violence

  • 45% had previous experience of a violent relationship

  • 2% said they were currently in a violent relationship (likely to be under-reported)


After support from BYS


After support, the proportion of young people who were in a crisis or serious violence situation dropped by more than half, to 16%.

While violence concerns are commonly under-recognised and under-reported at the start of engagement with BYS, in 2020-21, more than half (54%) of the young people indicated that their violence situations
were a bit or much better after coming to BYS.


42% reported being in a moderate to strong situation in relation to violence in their lives.


Mental Health


Mental health issues can be a part of why young people become homeless; it can also be linked to other reasons for housing instability, like early trauma or family violence; and it can be a result of stressors associated with experiences of homelessness.

Without support, mental health issues can become a barrier to young people being able to access safe and stable housing.

At BYS, we are seeing a significant increase in the number of young people presenting with mental health concerns.


In 2020-21, 39% of young people we met had Suicide risks: an increase of 30% since last year.

30% said that they had self harming behaviours: an increase of 25% since last year.

  • 45% had previous experience of a violent relationship and 12% said they were currently in a violent relationship (likely to be under-reported)


After support from BYS


BYS support helped more than half of those in a crisis or serious mental health state to improve their mental health, with only 3% remaining in crisis at exit.


After support from BYS, 60% of young people said that their mental health was a bit better or much better.

The proportion of young people who rated themselves as having good or great mental health more than doubled, from 21% to 43%.


Reducing challenges and improving wellbeing..



This data is from 2020-21.