Our Impact

At Brisbane Youth Service we are proud of the outcomes we achieve with young people who come to us with a wide range of complex life experiences and challenges.

Young people often experience multiple, complex barriers to safe housing, good health and well-being. Through provision of appropriate supports,  Brisbane Youth Service helps young people to transition out of crisis – creating pathways to #NewFutures.



In 2020-21, more than half of the young people who came to BYS were homeless (53%). 82% were living in unsafe, temporary, over-crowded or unaffordable housing.


79% of young people came to BYS asking for help with housing and accommodation.

68% said their housing was a crisis/serious situation. 





After support from BYS


All forms of homelessness significantly reduced after engaging in BYS programs. Despite the challenges of increased demand and COVID-19 impact on housing availability in 2020-21, young people’s rates of homelessness showed a 72.5% reduction after accessing BYS support. Young people living in stable, suitable housing nearly quadrupled from 14% to 67% after support.

87% decrease in young people living in unsafe housing.






Family and intimate partner violence are well recognised as common causes of homelessness. However violence doesn’t necessarily end when young people leave home. Young people who are experiencing homelessness are very often also impacted by different and ongoing forms of violence and abuse from people in their lives.


In 2020-21, of the young people supported by BYS:

  • 72% had previously experienced family violence

  • 45% had previous experience of a violent relationship

  • 37% had been threatened or experienced violence from someone outside of their family or partner

  • 12% said they were currently in a violent relationship likely to be under-reported




After support from BYS


While violence concerns are commonly under-recognised and under-reported at the start of support, this year more than half (54%) indicated that their violence situations were a bit or much better after coming to BYS.

The proportion of young people who were in a crisis or serious violence situation dropped by over half to 16% 



Mental Health


Mental health issues intersect closely with young people’s other vulnerabilities and access to safe housing. Poor mental health can be a part of why young people become at risk of homelessness; it can be linked to other reasons for housing instability, like early trauma or family violence; and it can be a result of stressors associated with experiences of homelessness.

The proportion of young people who came to BYS with diagnosed mental health issues has increased by 20% in the last three years. 

In 2020-21, 39% of young people we met had Suicide risks: an increase of 30% since last year.

30% said that they had self harming behaviours: an increase of 24% since last year.

  • 45% had previous experience of a violent relationship and 12% said they were currently in a violent relationship (likely to be under-reported)




After support from BYS


With BYS support, young people with good or great mental health doubled and those with serious or crisis mental health issues halved.

After support from BYS, 60% of young people said that their mental health improved with BYS support


Reducing challenges and improving wellbeing..


This data is from 2020-21.