Practice Approach

Each team at Brisbane Youth Service uses a relationship, client-focussed and strengths-based approach when working with young people. This means we place the young person at the centre of our work. Each response is tailored to the young person who directs the pace, scope and extent of their support plan.

We help each young person to identify and achieve their goals, and access necessary services, information and resources which might be helpful to them. Importantly, this approach enables us to take a holistic approach when we work with individual young people – dealing with the entire range of issues which might be troubling them. These may include homelessness; financial, legal or relationship problems; or medical, psychological and substance use issues.

BYS is committed to delivering services that promote and protect the safety, interests, wellbeing and rights of children (including unborn children) and young people regardless of their nationality, culture, ethnicity, sexuality, gender identity, religious or political beliefs, socio-economic status, family or criminal background or physical or mental health or disability status.

A service-wide review and update of the BYS Practice Framework is currently underway. This process involves reviewing best practice in the community sector, utilising research and evidence and consulting with young people and staff to inform the development of the framework. The practice framework will provide clear guidance to staff, young people and stakeholders on what BYS does, why we do and how we do it. The development of the practice framework will be the first step, with further resources and tools to be developed to support staff to continue to provide quality, meaningful and youth-focused services.

BYS is accredited under the Human Services Quality Framework.

Our Programs

We assist vulnerable young people to find and maintain appropriate housing, address physical & mental health issues and establish successful relationships and support networks. Services include a range of emergency and longer term support programs such as:

  • Housing

    Brisbane Youth Service is a registered Tier 3 housing provider under the National Regulatory System - Community Housing. We assist homeless young people and young families to find and maintain safe, stable accommodation and to develop the skills needed to maintain their own property.

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  • Health services

    The Medical Clinic is situated at the HUB, 42 McLachlan Street, Fortitude Valley. It is a free, confidential service supporting young people with physical and mental health issues.

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  • Emergency relief

    Brisbane Youth Service offers emergency relief services to help young people address immediate basic needs in times of crisis. Emergency relief can act as a safety net for young people experiencing homelessness who have limited means or resources at their disposal.

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  • Advocacy/Support

    It is sometimes difficult for vulnerable young people to understand and negotiate with government and other institutions. Brisbane Youth Service supports young people in a range of ways by advocating for their needs with landlords, the Department of Housing, the Department of Education, Queensland Health, tertiary institutions, and Centrelink. We also support young people who are experiencing legal issues or involved in the justice system.

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  • Support for Young Families

    Many of our young clients are parents and have accompanying children. Our specialised staff provide innovative support and a positive approach to parenting.

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  • Support for Young Women

    The Young Women's team offers young women the opportunity to meet with a team of dedicated women’s workers in a safe women’s space.

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Resources developed by Brisbane Youth Service for young people and staff.

WARPED Booklet – Wellbeing and Relapse Prevention EDucation

The purpose of WARPED is to support young people to prevent relapse of harmful alcohol and other drug use.

BYS WARPED workbook 1

BYS WARPED workbook 2

WARPED was originally written by Tara Van Lent and Tracey Finlay and presented as a pilot project in 2007; feedback from young people participating in groups was incorporated to refine the resource.

The original version of WARPED acknowledged that ‘Making Decisions’, ‘Alcohol and Drug Diary’ and ‘Risky Situations’ were adapted from Clinical Treatment for Alcohol and Drug Clinicians 03 Relapse Prevention: Turning Point Alcohol and Drug Centre, 2000.

This version has been reviewed and updated by Jesse Nolan, Laura Christie, and Philip Smith. Thanks to young people coming in to Brisbane Youth Service and our Brisbane Youth Service colleagues for their input; and thanks to Dovetail for advice.

Young women speak out for positive change against sexual violence

The Department of Child Safety, Youth and Women provided BYS with funding to create resources that address the issue of sexual violence for young women. A group of young women worked with Doctor Jenny Gilmore to identify key issues around sexual violence. They discussed the futures young women aspire to, and need, regarding healthy and safe relationships. They then worked with Creatology Studio to create beautiful mixed-media art pieces that represent elements of healthy relationships. The artworks and content from the workshops formed the basis of resources to educate the public and challenge common misconceptions about sexual violence.

Sexual Violence Prevention Resources

Sexual Violence Prevention Resources Poster