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Elee

Do you need help?

When her daughter Ruby hadn’t learned to walk or talk by eighteen months, Elee realised something was wrong.

At 22, Elee is the single parent of a little girl with Cerebral Palsy Secondary to Bilateral Schizencephaly, despite the challenges, Elee has dreams.

‘My first contact with BYS was December 2016. When I first got my house I was very excited… but I didn’t know what to do or how to keep a tenancy … I didn’t know how to keep on top of my lawn maintenance.

I secluded myself in my house. I was depressed.

The first time [my BYS worker] came out, he brought me a fridge!

He’s helped me with transferable skills. He took me to my local day-care to start the connection … I was too scared to go in. I had no confidence. He helped me with my job. I knew I wanted to work but I had no idea how to start.

He saw an opportunity and he said, ‘You could do this’ and I said, ‘no, I couldn’t’ and he said, ‘yes you could’… Out of 92 applicants I was one of seven who got approved. I got the job!

So I have an income now. I’ve learned a lot of skills. I … can communicate better. I’ve had to put myself out there.

I came in with nothing … from a mattress on the floor, now I’ve got a bed. From an esky, I’ve got a fridge.

I can talk to the neighbours and it’s fine, I don’t feel nervous. And I used to feel nervous so much. I feel a strength now.

Ruby is going to need extra support throughout her life and I want to make sure I’m a good influence. I want to make sure I have a house, a safe place for her, and that I work…I didn’t finish high school and I left and did nothing … I want to … give her that role model so she will hopefully want to do the right things for herself.’

“Ruby is going to need extra support throughout her life and I want to make sure I’m a good influence. I want to make sure I have a house, a safe place for her, and that I work...I didn’t finish high school and I left and did nothing … I want to ... give her that role model so she will hopefully want to do the right things for herself.”
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Brisbane Youth Service respectfully acknowledges the Turrbal and Jagera people as the Traditional Custodians of the lands where BYS operates.

We pay respect to their Elders past and present, lores, customs and creation spirits. BYS acknowledges and celebrates the important role Aboriginal and Torres Strait Islander people play within BYS and the community.

View our Reconciliation Action Plan
© 2025 Brisbane Youth Service Privacy
  • About Us
    • Our People
    • Quality, Research & Innovation
  • How We Help
    • Crisis & Immediate Support
    • Housing
    • Health
    • Young Women
    • Family Support
    • Other Support
    • Young Peoples Stories
    • Our Impact
  • Work With Us
    • Employee Value Proposition
    • Employment Opportunties
    • Board Opportunities
    • Volunteering
    • Student Placements
  • Support Us
    • Donate
    • Partner with Us
    • Fundraise
    • Leave a Gift in Your Will
    • Youth Homelessness Matters Day
    • Daggy Jumper Day
    • Appeal | Essie’s Story
  • News
    • All news
    • Publications
    • Homelessness & Young People – The Facts
    • Resources
  • Contact
    • Contact BYS
    • Need Help?
    • FAQ
    • Feedback and Complaints
  • Donate
  • Call Us
📢 July 2025 service update

There remains a very high demand for emergency accommodation for young people and young families in Brisbane. We are working hard to create more options, but many nights, all beds are at capacity.

Your phone call might not get answered straight away, however, if you leave a message, we will get back to you as soon as possible.

If you need support, we offer a walk-in service in the afternoons.

🚶‍➡️July walk-in hours

📅 Monday, Tuesday, Thursday, Friday
⏰ 1 – 4 pm

Appointments only during other opening hours

Unfortunately, arriving at our service does not mean a guaranteed place to stay. We understand this is frustrating, and we will do our best to support you. When you arrive, we’ll discuss your options, which may include housing if available. We may also provide food, transport, crisis support, referrals, and other help that fits your needs.