June 2025 Service Update >

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David

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David has grappled with more challenges in his young life than most of us ever will. But in a little over 12 months, he’s bravely made his way from sleeping rough to living independently.

“Before Windsor House no-one would take me on and at that point I wasn’t doing very well. I lost all my teenage years and I can’t go back… but now the future is looking bright.”

David has grappled with more challenges in his young life than most of us ever will. The-18-year-old has been arrested, spent two-and-half years in a mental health unit and even longer on the streets. But in a little over 12 months, he’s bravely made his way from sleeping rough to living independently.

At just 13, David began to show the very first signs of a serious mental illness though he didn’t realise what it was.

“I had no clue what was going on… I was arrested for breaking into cars. It wasn’t to steal anything… but to smash the GPS trackers; I thought that’s the way people were contacting me and it was very real in my head,” David said.

“The police arrested me and locked me up and then I went to a mental health ward.”

David was eventually diagnosed with schizophrenia and was admitted to hospital. “I ended up staying longer in the mental health ward than I needed to because I had nowhere to go.”

For David, returning to his family home wasn’t an option. At 16, he was released from hospital but with no support and nowhere to live, he found himself at loose ends.

“I couldn’t go home but I couldn’t dwell on it; I had to find somewhere to go,” David said.

He eventually found his way to BYS, arriving at its Windsor House accommodation with no clothes, belongings, food or Identification.

“Once you get all those things, there are so many other things you can get into place that you couldn’t before because of those obstacles. Windsor(House) took me on and that meant a lot because absolutely no-one else would; they helped me get all those things sorted.

“I still struggle, even with meds you don’t have perfect days every day but I deal with it. I’ve learnt how to manage it (schizophrenia) but it doesn’t go away.

“I’m about to start a course and soon I will be getting my own unit because Windsor took a chance on me. If it wasn’t for BYS, I literally wouldn’t be here right now. I don’t know where I’d be.”

“If it wasn’t for BYS, I literally wouldn’t be here right now. I don’t know where I’d be”
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Brisbane Youth Service respectfully acknowledges the Turrbal and Jagera people as the Traditional Custodians of the lands where BYS operates.

We pay respect to their Elders past and present, lores, customs and creation spirits. BYS acknowledges and celebrates the important role Aboriginal and Torres Strait Islander people play within BYS and the community.

View our Reconciliation Action Plan
© 2025 Brisbane Youth Service Privacy
  • About Us
    • Our People
    • Quality, Research & Innovation
  • How We Help
    • Crisis & Immediate Support
    • Housing
    • Health
    • Young Women
    • Family Support
    • Other Support
    • Young Peoples Stories
    • Our Impact
  • Work With Us
    • Employee Value Proposition
    • Employment Opportunties
    • Board Opportunities
    • Volunteering
    • Student Placements
  • Support Us
    • Donate
    • Partner with Us
    • Fundraise
    • Leave a Gift in Your Will
    • Youth Homelessness Matters Day
    • Daggy Jumper Day
    • Appeal | Essie’s Story
  • News
    • All news
    • Publications
    • Homelessness & Young People – The Facts
    • Resources
  • Contact
    • Contact BYS
    • Need Help?
    • FAQ
    • Feedback and Complaints
  • Donate
  • Call Us
📢 June 2025 service update

There remains a very high demand for emergency accommodation for young people and young families in Brisbane. We are working hard to create more options, but many nights, all beds are at capacity.

Your phone call might not get answered straight away, however, if you leave a message, we will get back to you as soon as possible.

If you need support, we offer a walk-in service in the afternoons.

🚶‍➡️June walk-in hours

📅 Monday, Tuesday, Thursday, Friday
⏰ 1 – 4 pm

Appointments only during other opening hours

Unfortunately, arriving at our service does not mean a guaranteed place to stay. We understand this is frustrating, and we will do our best to support you. When you arrive, we’ll discuss your options, which may include housing if available. We may also provide food, transport, crisis support, referrals, and other help that fits your needs.