Service Update>

QUICK EXIT
bys Logo
  • About Us
    • Our People
    • Quality, Research & Innovation
    • Youth Engagement
  • How We Help
    • Crisis & Immediate Support
    • Housing
    • Health
    • Young Women
    • Family Support
    • Other Support
    • Young Peoples Stories
    • Our Impact
  • Work With Us
    • Employee Value Proposition
    • Employment Opportunties
    • Board Opportunities
    • Volunteering
  • Support Us
    • Donate
    • Partner with Us
    • Fundraise
    • Leave a Gift in Your Will
    • Youth Homelessness Matters Day
    • Daggy Jumper Day
  • News
    • All news
    • Publications
    • Homelessness & Young People – The Facts
    • Resources
  • Contact
    • Contact BYS
    • Need Help?
    • FAQ
    • Feedback and Complaints
  • Donate
  • Call Us

Seth*

Do you need help?

In my early years at school, I found my world expanding.

My eyes wandered to the anatomical charts in the classroom, igniting my love for biology and geography. It sparked a realisation in my young mind that everything is connected, like a fascinating tapestry of knowledge.

But this wonder was not enough for my parents. So, I chased As, fought for ‘Player of the Match’, and practised the piano until my fingertips burned – all for a smile or a “good job” from those who gave me life. But it was never enough.

When I was nine, my dad died. The moment my mum found out, she collapsed, crying. I tried to console her, a child’s clumsy attempt to mend the universe, but the beating was immediate. Her heart had lost its anchor, and in her grief, she couldn’t see mine. Who would carry me to bed now? Who would keep me safe?

Two weeks after the funeral, my mum sent me off to live with our pastor uncle. For the smallest mistake, I received a hiding. But the worst hiding came for no reason at all. He once destroyed my face with a fan for opening a door the wrong way. He smashed a kettle of boiling water over my head because I hadn’t put enough water in it. The worst was when he stood on my neck. In those moments, my freedom was stolen, and my personal motto became tit for tat. It wasn’t right. Brisbane Youth Service (BYS) helped me unlearn that later. But at the time, it was how I survived.

At 15, my nan decided she wanted me, and for a moment I thought things would change. But she was no saint either, pushing me to my limits in the pursuit of academic excellence.

Three years had passed when R&B artist SZA entered my life. Her songs became an anthem of defiance. The idea of not wasting a good day, and that my own wellbeing mattered more than external validation, began to resonate.

Slowly, a quiet confidence grew, and with it the courage to be myself. I told my nan I liked men, thinking she would accept me. Instead, I was disowned. That was the day I became homeless.

For the next few months, I drifted between motels and youth homes, carrying only myself and the hope that somewhere, there was a place I could finally exhale. That hope became real when I was referred to BYS and offered a room at Sandgate House. I had heard of BYS – whispered about like a safe harbour for people like me – and the moment one of the workers greeted me, I felt it. No shackles, no storm. Just me, and people who wanted to see me grow. That’s where the true work of rebuilding began.

BYS didn’t hand me the answers. They guided me to find them myself. They stood beside me as I learnt how to build connections, set boundaries, and rebuild trust.

I spent years telling myself that attachment was dangerous, that love was a double-edged sword. My mum’s hands had taught me that. I’d often wonder, “Is this what love is meant to be?” I convinced myself I didn’t need anyone. That being alone on my laptop was enough, safer even. But BYS helped me see connection differently. They didn’t force me to open up. They created the space where I could. The friendships I built at school became my anchor. And in that space, I began to claim myself. I could say the words with no apology: I am a gay man. I stopped living for approval and started living my truth.

At Sandgate House I found something I never really had before: stability. With that foundation, I could finally start shaping my own life. No more waking before dawn or travelling far just to make it to work. Soon, I was stepping into a team leader role. For the first time, I was living with purpose, not out of fear or obligation.

At first, homelessness felt like the death of my education. I believed the stereotype that people like me couldn’t amount to anything. But through the guidance I received, I saw how wrong that was. BYS reminded me that mistakes weren’t failures, but lessons. They asked questions that helped me find my own answers. They reminded me that pushing myself to breaking point was harmful. For once, I was praised and encouraged, not punished. And that meant everything, because praise was a language I had rarely heard before.

With their support, I graduated Year 12. No one from my family came to my graduation, but my Sandgate House manager did instead. I cried that day, not from sadness, but from being seen. In that moment, I felt what family was meant to feel like: steady, proud, and present. Even in the smallest moments, BYS guided me back to myself. I remember calling them from my formal, tears streaming because I didn’t feel comfortable in what I was wearing. “It’s one night, Seth. Just be yourself. Have fun, get some food, and come home,” they said. Those words carried me through the night. Guided by their support and my own wish to grow, I also learnt how to regulate my emotions.

One of the workers shared a Rumi poem with me that unlocked something already stirring – that emotions weren’t enemies to fight off, but guides to listen to. I am learning to welcome them all now – the dark thought, the shame, the malice – and meet them at the door, not with a fist, but with curiosity. The weight I had carried for so long was replaced by a surge of empowerment and a newfound sense of potential.

The biggest lesson I’ve carried is that you cannot judge a book by its cover. I see students today, even, who are homeless but still show up to class, their resilience etched into every step. They deserve to be praised and lifted up. BYS didn’t give me just a home. They helped me discover how to build one within myself. Now, I am studying at university, chasing my love of biology and teaching, hoping one day to ignite a spark in my students that will burn for the rest of their lives – like my biology teacher and BYS helped awaken in me

The chaos is still within me, but now, there is also the flicker of a dancing star, born from the deepest darkness. I am not just what happened to me; I am what I am choosing to become. I am free, and I am happy, surrounded by people I know will and can support me in the roughest spots.

“Homelessness isn't a character flaw. It doesn't mean someone is hopeless or unworthy. It is just life pressing too hard in ways most will never see.”
Read more stories
Need help, have a question or
want to find us?
Contact Us
Stay up to date with our news and latest initiatives to see how we are creating new futures for young people.
Get our emails
© 2025 Brisbane Youth Service Privacy

Brisbane Youth Service respectfully acknowledges the Turrbal and Jagera people as the Traditional Custodians of the lands where BYS operates.

We pay respect to their Elders past and present, lores, customs and creation spirits. BYS acknowledges and celebrates the important role Aboriginal and Torres Strait Islander people play within BYS and the community.

View our Reconciliation Action Plan
© 2025 Brisbane Youth Service Privacy
  • About Us
    • Our People
    • Quality, Research & Innovation
    • Youth Engagement
  • How We Help
    • Crisis & Immediate Support
    • Housing
    • Health
    • Young Women
    • Family Support
    • Other Support
    • Young Peoples Stories
    • Our Impact
  • Work With Us
    • Employee Value Proposition
    • Employment Opportunties
    • Board Opportunities
    • Volunteering
  • Support Us
    • Donate
    • Partner with Us
    • Fundraise
    • Leave a Gift in Your Will
    • Youth Homelessness Matters Day
    • Daggy Jumper Day
  • News
    • All news
    • Publications
    • Homelessness & Young People – The Facts
    • Resources
  • Contact
    • Contact BYS
    • Need Help?
    • FAQ
    • Feedback and Complaints
  • Donate
  • Call Us
Incorrect

We’re nearly 50!

Since 1977, Brisbane Youth Service has walked alongside young people facing disadvantage and homelessness. Almost five decades on, our mission remains: helping Brisbane’s young people shape new futures. As we approach our golden jubilee in 2027, we invite you to join us in celebrating the achievements and resilience of young people, listening to their voices, and driving lasting change, together.

Youth workers campaigning for safe housing in the Valley in the early days of BYS

Correct!

We’re nearly 50!

Since 1977, Brisbane Youth Service has walked alongside young people facing disadvantage and homelessness. Almost five decades on, our mission remains: helping Brisbane’s young people shape new futures. As we approach our golden jubilee in 2027, we invite you to join us in celebrating the achievements and resilience of young people, listening to their voices, and driving lasting change, together.

Youth workers campaigning for safe housing in the Valley in the early days of BYS

📢 Service update

There remains a very high demand for emergency accommodation for young people and young families in Brisbane. We are working hard to create more options, but many nights, all beds are at capacity.

Your phone call might not get answered straight away, however, if you leave a message, we will get back to you as soon as possible.

If you need support, we offer a walk-in service in the afternoons.

🚶‍➡️Current walk-in hours

📅 Monday – Friday
⏰ 1 – 4 pm

Unfortunately,  presenting to our service does not guarantee a place to stay. We understand this is frustrating, and we will do our best to support you. When you arrive, we’ll discuss your options, which may include housing if available. We may also provide food, transport, crisis support, referrals, and other help that fits your needs.