BYS is taking COVID-19 very seriously. We are continuing to put a range of strategies in place to ensure our service delivery is COVID-safe.

BYS regularly updates its services to ensure the advice and requirements of the federal and state health authorities are implemented.

Changes to BYS service delivery for Tuesday 12 January

BYS Service Delivery changes in response to the changed restrictions in Greater Brisbane – effective from 6.01pm Monday 11 January until 1am Friday 22 January:

  • From 6.01pm this evening (Monday 11 January) lockdown restrictions will be eased at all BYS sites in line with the latest health direction.
  • On Tuesday 12 January, BYS programs will return to face-to-face support on site.
  • BYS continues to operate under our COVID safe plan at each site.
  • We ask young people and visitors to maintain social distancing, staying 1.5 metres away from each other where possible.
  • To assist in social distancing, restrictions on the number of people allowed indoors are in place at BYS sites.
  • If social distancing is not possible, staff, young people and visitors will be required to wear a mask.
  • Young people are reminded they must carry a mask at all times. If you do not have access to masks, speak with a worker so they can help with this.
  • If staff are transporting young people in vehicles, staff and young people will be required to wear masks.

Access up to date information about new restrictions here.

Other health information, including where to get tested if you are experiencing symptoms, can be found on the Queensland Health Website or you can contact the Coronavirus health Information Line 24 Hours a day, 7 days a week on 1800 020 080.

Latest publication

"In 2019-20, BYS provided 39,635 occasions of support to young people (aged 12-25) and their children, a 24% increase from the previous year. This is no surprise given the critical lack of safe and affordable housing, unemployment levels and the high number of young people in our community living in poverty."- Annemaree Callander, CEO

Annual Report 2019-2020

The 2019-2020 Annual Report features information about the activities of the past year, the great outcomes young people are achieving, as well as some very inspirational stories. Take a look to learn more about the work BYS is doing with vulnerable young people in Brisbane.

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    Brisbane Youth Service is a registered Tier 3 housing provider under the National Regulatory System - Community Housing. We assist homeless young people and young families to find and maintain safe, stable accommodation and to develop the skills needed to maintain their own property.

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    The Medical Clinic is situated at the HUB, 42 McLachlan Street, Fortitude Valley. It is a free, confidential service supporting young people with physical and mental health issues.

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    Brisbane Youth Service offers emergency relief services to help young people address immediate basic needs in times of crisis. Emergency relief can act as a safety net for young people experiencing homelessness who have limited means or resources at their disposal.

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    It is sometimes difficult for vulnerable young people to understand and negotiate with government and other institutions. Brisbane Youth Service supports young people in a range of ways by advocating for their needs with landlords, the Department of Housing, the Department of Education, Queensland Health, tertiary institutions, and Centrelink. We also support young people who are experiencing legal issues or involved in the justice system.

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    Many of our young clients are parents and have accompanying children. Our specialised staff provide innovative support and a positive approach to parenting.

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    Before BYS I was living on friends’ couches and feeling like a burden on them and their families. I couldn’t return home as my mother was emotionally abusive towards me and I never felt I had a voice or was listened to. I ran out of friends’ couches to sleep on and I decided I needed more help so I searched the internet and found BYS...
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