COVID-19 UPDATE | SERVICE CHANGES
BYS is taking COVID-19 very seriously. We are continuing to put in place a range of changes to how we support young people and will resume normal services as soon as it is safe to do so. In the meantime, we are focused on the health, safety and wellbeing of young people, staff and the community.
BYS regularly monitors the advice and guidance of the federal and state health authorities regarding COVID-19, and our current and future responses will be shaped by this advice.
Below is important information about how our services are currently operating:
We will continue to monitor and respond to the changing support needs of young people as a result of COVID-19.
For the most up to date health information, please access the Queensland Health website or contact the Coronavirus Health Information Line [operating 24 hours a day, 7 days a week] on 1800 020 080.
Brisbane Youth Service is a registered Tier 3 housing provider under the National Regulatory System - Community Housing. We assist homeless young people and young families to find and maintain safe, stable accommodation and to develop the skills needed to maintain their own property.
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The Medical Clinic is situated at the HUB, 42 McLachlan Street, Fortitude Valley. It is a free, confidential service supporting young people with physical and mental health issues.
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Brisbane Youth Service offers emergency relief services to help young people address immediate basic needs in times of crisis. Emergency relief can act as a safety net for young people experiencing homelessness who have limited means or resources at their disposal.
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It is sometimes difficult for vulnerable young people to understand and negotiate with government and other institutions. Brisbane Youth Service supports young people in a range of ways by advocating for their needs with landlords, the Department of Housing, the Department of Education, Queensland Health, tertiary institutions, and Centrelink. We also support young people who are experiencing legal issues or involved in the justice system.
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Many of our young clients are parents and have accompanying children. Our specialised staff provide innovative support and a positive approach to parenting.
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The Young Women's team offers young women the opportunity to meet with a team of dedicated women’s workers in a safe women’s space.
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Brisbane Youth Service's Couch Surfing Hotline provides support for young couch surfers, concerned family members and carers, and people providing temporary or 'couch' accommodation to young people.
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Read MoreBefore BYS I was living on friends’ couches and feeling like a burden on them and their families. I couldn’t return home as my mother was emotionally abusive towards me and I never felt I had a voice or was listened to. I ran out of friends’ couches to sleep on and I decided I needed more help so I searched the internet and found BYS...
"In 2018-19, there was a seven per cent increase in the number of young people assisted by BYS. This is no surprise given the critical lack of safe and affordable housing, unemployment levels and the high number of young people in our community living in poverty."- Annemaree Callander, CEO
The 2018-2019 Annual Report features information about the activities of the past year, the great outcomes young people are achieving, as well as some very inspirational stories. Take a look to learn more about the work BYS is doing with vulnerable young people in Brisbane.
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BYS is taking COVID-19 very seriously. We are continuing to put in place a range of changes to how we support young people and will resume normal services as soon as it i...
Every wall, nook and cranny inside Brisbane Youth Service’s Windsor House has become a space to nurture, educate and grow the young people who make their way through it...
From New York city’s Times Square and Los Angeles’ Rose Bowl to Trafalgar Square in London to … The Gabba! The city put homelessness on the world stage in December ...
