If you are experiencing an emergency phone 000 


Homeless Persons Hotline 1800 47 47 53

General Hotlines

Kids Helpline 1800 55 1800

Lifeline 13 11 14

13 Health 13 43 25 84


Mental health

Sane 1800 187 263

Suicide Call back Service 1300 659 467

Domestic and Family Violence

Womens line 1800 811 811

Mens line 1300 78 99 78

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    Brisbane Youth Service is a registered Tier 3 housing provider under the National Regulatory System - Community Housing. We assist homeless young people and young families to find and maintain safe, stable accommodation and to develop the skills needed to maintain their own property.

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    Health services

    The Medical Clinic is situated at the HUB, 42 McLachlan Street, Fortitude Valley. It is a free, confidential service supporting young people with physical and mental health issues.

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    Emergency relief

    Brisbane Youth Service offers emergency relief services to help young people address immediate basic needs in times of crisis. Emergency relief can act as a safety net for young people experiencing homelessness who have limited means or resources at their disposal.

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    It is sometimes difficult for vulnerable young people to understand and negotiate with government and other institutions. Brisbane Youth Service supports young people in a range of ways by advocating for their needs with landlords, the Department of Housing, the Department of Education, Queensland Health, tertiary institutions, and Centrelink. We also support young people who are experiencing legal issues or involved in the justice system.

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    Support for Young Families

    Many of our young clients are parents and have accompanying children. Our specialised staff provide innovative support and a positive approach to parenting.

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    Support for Young Women

    The Young Women's team offers young women the opportunity to meet with a team of dedicated women’s workers in a safe women’s space.

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    JB's journey to independent living
    Before BYS I was living on friends’ couches and feeling like a burden on them and their families. I couldn’t return home as my mother was emotionally abusive towards me and I never felt I had a voice or was listened to. I ran out of friends’ couches to sleep on and I decided I needed more help so I searched the internet and found BYS...
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Latest publication

"In 2017-18, 1,355 young people accessed ongoing support from Brisbane Youth Service, and 1,505 people were supported through casual support. Of the young people we saw, rates of homelessness reduced by 71%, 60% fewer young people were at risk of suicide, and participation in school and training increased by 30%."- Annemaree Callander, CEO
Annual Report 2017 -18 Front Cover image

Annual Report 2017-2018

The 2017-2018 Annual Report features information about the activities of the past year, the great outcomes young people are achieving, as well as some very inspirational stories. Take a look to learn more about the work BYS is doing with vulnerable young people in Brisbane.

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Latest news

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    Posted Dec 21, 2018

    2018 AGM

    The Brisbane Youth Service Annual General Meeting was held on 20 November at the Valley Hub.  We were delighted to welcome over 80 people to the AGM this year, with a la...

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  • AGM 2018
    Posted Dec 21, 2018

    Farewell Helen and Brian (BYS former President and Treasurer)

    At the 2018 AGM, Brisbane Youth Service said farewell to long time President Helen Wood, and Treasurer Brian Tucker. BYS Life Membership was awarded to Brian for his ...

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  • Queer Prom Poster
    Posted Dec 21, 2018

    Queer Prom – Australia’s first!

    On 6 December, Brisbane Youth Service held Australia's first ever Queer Prom (that we know of)! Twenty-five young people attended, and with workers, volunteers, studen...

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