Strategy
Our Vision
New futures for young people.
Our Purpose
To enable vulnerable young people and families to navigate life challenges and thrive in the community.
Our Commitment
To promote a just society for young people.
Our Values
Respect - Optimism - Accountability - Resilience
| Theme | Goal |
|---|---|
| Outcomes | We will measure outcomes for young people and demonstrate the value of our services. |
| Sustainability | We will continuously improve our practice, systems and processes to optimise outcomes for clients. |
| Growth | We will adapt, diversify our funding and grow to respond to the emerging needs of young people and families. |
| Partnering | We will be a trusted and respected partner for all stakeholders. |
| Capability | We will invest in our people to build a learning organisation that values and creates knowledge. |
| Reputation | We will grow our profile and be recognised in the community as a provider of choice. |
Our Story
Brisbane Youth Service (BYS) was formally constituted in 1976 and commenced operation in February 1977 as a youth service, providing assistance to young people experiencing homelessness or at risk of becoming homeless.
In 2011 Othila’s young women’s housing and support service was merged into Brisbane Youth Service. These services are now provided through the BYS Young Women and Young Families team.
In November 2015, Brisbane Youth Service amalgamated with Youth Emergency Services and Carina Youth Agency. This enabled BYS to significantly expand the range of housing options available to young people and young families.
Today, BYS is a multidisciplinary, medium sized incorporated association providing holistic community services to vulnerable young people (aged 12 – 25) and their children in Brisbane.
As one organisation, we are stronger together, with new opportunities, more resources and better outcomes for young people. To find out more about the programs we provide, click here.
Board Members
BYS is governed by a Board of community members who volunteer their time, and provide strategic direction and guidance to ensure BYS delivers high quality services to young people.
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Helen Wood
President
Helen is a management consultant with extensive expertise in human and organisational dynamics and is CEO of TMS Consulting. Helen has substantial experience in the not for profit sector and is committed to assisting organisations to improve their capability and achieve their business goals...
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Anna Spencer
Vice President
Anna is a Field Education Coordinator - School of Social Sciences at USC Sunshine Coast. She has over 30 years’ experience in working in the human services sector across of State Government, Local Government and the not for profit sectors and private consulting. The roles have ranged from front line practice to management and now teaching.
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Brian Tucker
Treasurer
Brian Tucker is the principal of Brian Tucker Accounting which was established in 1980 and is a Quality Assured CPA practice. Brian’s practice specialises in the arts and community sectors and operates on a national basis, principally in regional and remote communities, providing accounting, business, taxation and audit services.
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Shelley Sorrenson
Secretary
Shelley is a Senior in-house lawyer with Bank of Queensland Limited. She has a broad range of experience in Corporate Governance and the Banking and Financial Services sector. Shelley holds membership with the Australian Institute of Company Directors and has a special interest in young people and homelessness.
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Kirsty Augustine
Board Member
Kirsty is currently an Industrial Relations Manager working in the construction industry. Kirsty has held HR and IR roles across a range of industries including the private and public sector and has extensive experience in policy development; interpreting and applying employment legislation; managing conflicts and disputes and advising businesses on best practice HR and IR strategies.
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Dr Alexander Robinson
Board Member
Alex is a junior doctor based at the Cairns Hospital with an interest in clinical and corporate governance. He holds tertiary qualifications in science, medicine, public health, and business leadership; holds membership with the Australian Institute of Company Directors; and is an Associate Lecturer at the University of Queensland Medical School.
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Mr Christian Callisen
Board Member
Christian has a background in retail banking and public service, and is currently a senior executive at the Department of Social Services. Christian brings to BYS specialist knowledge in financial services, government procurement and health policy, and a passion for leading and inspiring teams and organisations that make a positive difference to the communities they serve.
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Ms Kelly Moore
Board Member
Kelly is an experienced CFO with broad industry experience. Some areas of specialisation include leadership, strategy, continuous improvement, process optimisation and integration and change management.
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BYS Management
Brisbane Youth Service (BYS) is led by a strong management team made up of experienced professionals passionate about the work they do and committed to creating new futures for young people. The Management Team is responsible for implementing the strategic priorities set by the Board and managing the day-to-day operations of the organisation.
- Annemaree Callander – Chief Executive Officer
- Sarah Page – Corporate Services Director
- Di Mahoney – Service Delivery Director
- Adam Barnes – Housing Services Senior Manager
- Phil Smith – Health Services Manager
- Neti Read – Young Women and Young Families Manager
- Erin Field – Hub Intake and Intervention Manager
- Laura Christie – Housing and Tenancy Manager
- Angelique Ettia – Strategic Partnerships Manager