We support homeless and disadvantaged young people (aged 12-25 years) and their
children, to secure and maintain housing. We provide emergency support and a
range of services to assist young people to address physical & mental health issues,
establish successful relationships & support networks and access pathways to
education & long term employment.


Our Vision

New futures for young people.

Our Purpose

To enable vulnerable young people and families to navigate life challenges and thrive in the community.

Our Commitment

To promote a just society for young people.

Our Values

Respect - Optimism - Accountability - Resilience


Our Team: BYS values our staff and volunteers who are core to our ability to support young people and their families.

Theme Goal
Outcomes We will measure outcomes for young people and demonstrate the value of our services.
Sustainability We will continuously improve our practice, systems and processes to optimise outcomes for clients.
Growth We will adapt, diversify our funding and grow to respond to the emerging needs of young people and families.
Partnering We will be a trusted and respected partner for all stakeholders.
Capability We will invest in our people to build a learning organisation that values and creates knowledge.
Reputation We will grow our profile and be recognised in the community as a provider of choice.

Our Story

Brisbane Youth Service (BYS) was formally constituted in 1976 and commenced operation in February 1977 as a youth service, providing assistance to young people experiencing homelessness or at risk of becoming homeless.

In 2011 Othila’s young women’s housing and support service was merged into Brisbane Youth Service. It became the Centre for Young Women which still operates from Stones Corner.

More recently in November 2015, Brisbane Youth Service amalgamated with Youth Emergency Services and Carina Youth Agency. This enabled BYS to significantly expand the range of housing options available to young people and young families.

Today, BYS is a multidisciplinary, medium sized incorporated association providing holistic community services to vulnerable young people (aged 12 – 25) and their children in Brisbane.

As one organisation, we are stronger together, with new opportunities, more resources and better outcomes for young people. To find out more about the programs we provide, click here.

Board Members

BYS is governed by a Board of community members who volunteer their time, and provide strategic direction and guidance to ensure BYS delivers high quality services to young people.

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    Helen Wood


    Helen is a management consultant with extensive expertise in human and organisational dynamics and is CEO of TMS Consulting. Helen has substantial experience in the not for profit sector and is committed to assisting organisations to improve their capability and achieve their business goals...

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    Phil Vickery


    Phil is a lawyer specialising in corporate and commercial law and his professional expertise includes mergers and acquisitions and corporate governance. He is a partner of the law firm K&L Gates and has been in legal practice for over 15 years...

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    Brian Tucker


    Brian Tucker is the principal of Brian Tucker Accounting which was established in 1980 and is a Quality Assured CPA practice. Brian’s practice specialises in the arts and community sectors and operates on a national basis, principally in regional and remote communities, providing accounting, business, taxation and audit services.

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    Shelley Sorrenson


    Shelley is an in-house lawyer with Heritage Bank Ltd. She specialises in Financial Services, Regulation and Corporate Governance and is currently undertaking a Master of Laws at the University of Melbourne. Shelley has special interest in young people and homelessness.

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    Anna Spencer

    Board Member

    Anna is a lecturer with QUT School of Social Work and Human Services, Faculty of Health. She has over 30 years’ experience in working in the human services sector across of State Government, Local Government and the not for profit sectors and private consulting. The roles have ranged from front line practice to management and now teaching.

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    Kirsty Augustine

    Board Member

    Kirsty is currently an Industrial Relations Manager working in the construction industry. Kirsty has held HR and IR roles across a range of industries including the private and public sector and has extensive experience in policy development; interpreting and applying employment legislation; managing conflicts and disputes and advising businesses on best practice HR and IR strategies.

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    Dr Alexander Robinson

    Board Member

    Alex is a junior doctor based at the Royal Brisbane and Womens’ Hospital with an interest in clinical and corporate governance. He holds tertiary qualifications in science, medicine, public health, and business leadership; holds membership with the Australian Institute of Company Directors; and is an Associate Lecturer at the University of Queensland Medical School.

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    Mr Christian Callisen

    Board Member

    Christian has a background in retail banking and public service, and is currently a senior executive at the Department of Social Services. Christian brings to BYS specialist knowledge in financial services, government procurement and health policy, and a passion for leading and inspiring teams and organisations that make a positive difference to the communities they serve.

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    Ms Kelly Moore

    Board Member

    Kelly is an experienced CFO with broad industry experience. Some areas of specialisation include leadership, strategy, continuous improvement, process optimisation and integration and change management.

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BYS Management

Brisbane Youth Service (BYS) is led by a strong management team made up of experienced professionals passionate about the work they do and committed to creating new futures for young people. The Management Team is responsible for implementing the strategic priorities set by the Board and managing the day-to-day operations of the organisation.

  • Annemaree Callander – Chief Executive Officer
  • Sarah Page – Corporate Services Director
  • Di Mahoney – Service Delivery Director
  • Kirstin Cooper – Program Manager – Homelessness and Housing
  • Adam Barnes – Program Manager – Sustaining Young Tenancies Project
  • Phil Smith – Program Manager – Health Team
  • Kal Kalphe – Program Manager – Centre for Young Families
  • Laura Christie – Program Manager – Centre for Young Women
  • Cheryl Meister – Residential Program Manager, Sandgate House
  • Janine Langdon – Residential Program Manager, Windsor House
  • Kristin Penhaligon – Residential Program Manager, Phoenix House
  • Susan Carson – Human Resources Advisor
  • Angelique Ettia – Strategic Partnerships Manager