At the Valley Hub we assist vulnerable young people to find and maintain appropriate housing, address physical & mental health issues and establish successful relationships and support networks.
- Housing assistance
- Tenancy support
- Medical clinic
- Mental health services
- Specialised drug and alcohol support
- Needle exchange program
- Referral and advocacy
- Day to Day living program
- Outreach services
- Visiting onsite legal service (from the Homeless Person’s Legal Clinic) and Centrelink
Target clients: Young people at risk or experiencing homelessness
Eligible: Young people aged 12 to 25 years and their accompanying children.
Young people can access our services at the Valley Hub each week day:
Monday, Tuesday, Thursday and Friday – 9:00am – 12:00pm and 1:00pm – 4:00pm
Wednesday: 1:00pm – 4:00pm – closed in morning
Monday: 9:00am – 4:00pm Registered Nurse, 1:00pm – 4:00pm GP on site
Tuesday: 9:00am – 12:00pm Registered Nurse
Wednesday: 1:00pm – 4:00pm Registered Nurse
Thursday: 9:00am – 4:00pm Registered Nurse, 1:00pm – 4:00pm GP on site
Friday: 1:00pm – 4:00pm Registered Nurse
A range of activities for young people occur on site and through mobile support provided by workers. Clients can attend a range of group sessions and / or be supported through home visits.
Referrals: Young people can self-refer. Other referrals can be made over the phone or in person – please make note of the hours services operate.
Access: There are regular train and bus services to Fortitude Valley
Cost: BYS support services, counselling and health clinic are free
Contact: The Valley hub is located at 42 McLachlan Street, Fortitude Valley
Phone: (07) 3620 2400
- It is best to call the Valley Hub before attending and make note of the hours services are available
- Accompanying children are welcome, but child-friendly rooms are limited – families may be referred to our Centre for Young Families at Stones Corner
Young people in crisis often find it difficult to get to the Service Hub, so we provide support to young people off-site as well.
Public space outreach covers Brisbane’s Fortitude Valley and CBD. It aims to improve access to services and to minimise harm young people may experience while sleeping rough. The program operates in partnership with the Queensland Police Service.
For more information contact the Valley Service Hub on 3620 2400.