Valley Hub


At the Valley Hub we assist vulnerable young people to find and maintain appropriate housing, address physical and mental health issues and establish successful relationships and support networks.


  • Information, advice, advocacy and referral via phone or in person
  • Crisis support
  • Housing assistance
  • Visiting onsite services
  • Medical Clinic
  • AOD
  • Mental health
  • Needle exchange
  • Outreach services

Target clients: Young people at risk or experiencing  homelessness

Eligible: Young people aged 12 to 25 years and their accompanying children.

Office hours:

Young people can access our services at the Valley Hub each week day:
Monday, Tuesday, Thursday and Friday – 9:00am – 12:00pm and 1:00pm – 4:00pm
Wednesday: 1:00pm – 4:00pm – closed in morning

Medical Clinic:

Monday: 9:00am – 4:00pm Registered Nurse, 1:00pm – 4:00pm GP on site
Tuesday: 9:00am – 12:00pm Registered Nurse
Wednesday: 1:00pm – 4:00pm Registered Nurse
Thursday: 9:00am – 4:00pm Registered Nurse, 1:00pm – 4:00pm GP on site
Friday:  1:00pm – 4:00pm Registered Nurse


A range of activities for young people occur on site and through mobile support provided by youth workers.  Clients can attend a range of group sessions and / or be supported through home visits.

Referrals: Young people can self-refer. Other referrals can be made over the phone or in person – please make note of the hours services operate.

Access: There are regular train and bus services to Fortitude Valley

Cost: BYS support services, counselling and health clinic are free

Contact: The Valley hub is located at 42 McLachlan Street, Fortitude Valley

Phone: (07) 3620 2400


  • Given the large numbers of young people, it is best to call the Valley Hub before attending and make note of the hours services are available.
  • Accompanying children are welcome, but child-friendly rooms are limited – families may be referred to the Young Women and Young Families team at Stones Corner.

Outreach Program


Young people in crisis often find it difficult to get to the Service Hub, so we provide support to young people off-site as well.

Public space outreach covers Brisbane’s Fortitude Valley and CBD. It aims to improve access to services and to minimise harm young people may experience while sleeping rough.

For more information contact the Valley Service Hub on 3620 2400.