Brisbane Youth Service offers a range of programs to help young people with their physical and mental health needs and substance use issues, to improve their health and wellbeing.

While many young people coming to BYS identify housing and financial assistance as the first reason for their contact, many take the opportunity, in a safe and respectful environment, to address other important and sometimes complex aspects of their lives.

Young people can access the following services at BYS:

  • Medical Clinic
  • Mental Health Support
  • Drug and Alcohol Support

Medical Clinic

The clinic is situated at the Valley Hub, 42 McLachlan Street, Fortitude Valley. It is a free, confidential service supporting young people with physical and mental health issues.

Our experienced doctors and nurse provide a wide range of services including:

  • Basic check-ups including tests if required
  • Treatment for cuts, infections and other medical conditions
  • Immunisations including free catch-up immunisations
  • PAP smears
  • Full sexual health checks
  • Referrals to other agencies, hospitals and health services
  • Mental Health Care Plans
  • Referrals to in-house psychologists

We can help obtain Medicare and Health Care Concession details where cards have been lost or are not available. We can also assist young people to obtain their medical records.

Please phone ahead to make an appointment. To make an appointment call us on 3620 2400.

Clinic Hours

Monday: 9:00am – 4:00pm Registered Nurse, 1:00pm – 4:00pm GP on site
Tuesday: 9:00am – 12:00pm Registered Nurse
Wednesday: 1:00pm – 4:00pm Registered Nurse
Thursday: 9:00am – 4:00pm Registered Nurse, 1:00pm – 4:00pm GP on site
Friday:  1:00pm – 4:00pm Registered Nurse

Mental Health Support


We provide appointment based, one-to-one counselling with a registered psychologist.  This is a free, confidential, service for BYS clients, and is operational between February to June, and between July/August to early December. The program is closed in June and again in December/January.  Referrals can be made to other counselling options outside of BYS for continued support, including Better Access, and to a variety of independent psychologists in the community. If you are a BYS client and would like to make an appointment with a registered psychologist, contact the Valley Hub on 3620 2400 or email us.

Day to Day Living Program

Brisbane Youth Service provides support to young people with persistent mental illness who experience social isolation.  Through individual planned support and a range of social and activity based learning programs, young people develop new skills; build social networks; participate in community activities; gain confidence; and accomplish personal goals. Learning programs cover a range of living skills such as:

  • budgeting
  • meal planning, grocery shopping and cooking
  • hygiene, self care
  • looking after the home

See below for our current schedule of activities and information about how to participate.

November D2DL


Drug and Alcohol Support

We assist young people who are trying make positive changes to their drug and alcohol use.  This service is underpinned by a harm reduction philosophy and provides:

  • Drug and alcohol rehabilitation support and case management
  • Education (with a focus on health and harm reduction)
  • Counselling
  • Relapse prevention support
  • Referral to other specialist services
  • Needle and syringe exchange program for young people

For more information call the Valley Hub on 3620 2400.

Dental Clinic

The next Dental Clinic at BYS will run between Monday 10 September and Friday 14 September 2018 (with the exception of Wednesday morning when the HUB at 42 McLachlan St is closed).

Young people can receive check-ups, cleans and basic fillings. More complex dental work has to be followed up elsewhere and the volunteer dental staff can give advice on options. We cannot do cosmetic treatments.

The dental clinics are appointment based. Young people can self refer by calling BYS on 3620 2400, or a worker can book on their behalf. We still have plenty of available appointment spaces.

We will send text message reminders to young people the day before their appointments, but do ask that if young people know in advance they are unable to attend at their booked time that they let us know, as there will be high demand for appointment spaces. We will do our best to re-arrange, where possible.

Young people who attended appointments at the BYS dental clinic before are welcome to book again.


BYS offers week long ‘pop up’ dental clinics at our Fortitude Valley HUB four times per year.

Treatment provided includes free check- ups, cleans, fillings and oral health advice, in a friendly and comfortable environment.

The program has been developed in partnership with the University of Queensland’s School of Dentistry, with support from the Ian Potter Foundation, the Cecilia Kilkeary Foundation, and Colgate, and is staffed by volunteer dental health professionals.

Dates will be announced a few weeks in advance of each session, and you can book by phoning 3620 2400, or through your youth worker.

For more information contact Brisbane Youth Service on (07) 3620 2400